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Privacy Policy of Campride IT-Solutions

Last Updated: January 5, 2025


Campride IT-Solutions ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our company, website (www.campride-it.com), and services, including Campride WhatsBot.

Information We Collect

We collect various types of information to provide and improve our services. Personal information may include your name, email address, phone number, company details, and payment information when you register for our services or contact us.

Technical data is automatically collected when you visit our website, such as your IP address, browser type, device information, and pages visited. This helps us analyze trends and improve user experience.

For users of our Campride WhatsBot service, we process WhatsApp message metadata (such as timestamps and delivery status) and campaign analytics. We never access or store the content of your WhatsApp messages without explicit consent.

How We Use Your Information

Your information is used to deliver and improve our services, process transactions, and provide customer support. We analyze usage patterns to enhance our products and develop new features that meet our customers' needs.

For legal compliance, we may process data to prevent fraud, respond to lawful requests, or protect our rights and property. When required by regulations like GDPR, we obtain proper consent before processing your personal data.

Data Sharing and International Transfers

We may share your information with trusted service providers such as payment processors and cloud hosting partners, strictly for business purposes and under confidentiality agreements. In cases of legal requirements or business transfers, we may disclose information as necessary while ensuring appropriate safeguards.

As an international company, your data may be transferred to and processed in countries outside your residence. We implement Standard Contractual Clauses and other GDPR-compliant mechanisms to protect cross-border data transfers.

Your Privacy Rights

You have rights regarding your personal data, including access, correction, deletion, and objection to processing. To exercise these rights, contact our Data Protection Officer at privacy@campride-it.com. We will respond to requests within 30 days, as required by applicable laws.

Security Measures

We implement robust security measures including encryption, access controls, and regular audits to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

Contact Information

For any privacy concerns or requests, please contact us at:

Campride IT-Solutions
Douala, Maképè St Tropez Opposite Orange Cameroon
Phone: +237 620 130 648
Email: privacy@campride-it.com

This policy may be updated periodically, and significant changes will be communicated through our website or direct notifications. Continued use of our services after such changes constitutes acceptance of the updated policy.

This English version of our Privacy Policy is the governing document and shall prevail over any translations.